Privacy Policy
In short: the PaNebula app does not collect anything. Your ideas, boxes and files stay on your computer. We only receive information when you buy PaNebula (through Lemon Squeezy) or write to us.
Who we are
PaNebula is made by PaNebula, based in Cyprus ("we", "us"). For anything about your privacy, write to support@panebula.com.
The app
- Your content stays on your computer. Everything you create in PaNebula (ideas, boxes, threads, pictures, sketches and attached files) is stored on your own computer, in the app's local storage and in any vault files you choose to save. We never receive it.
- No account. You don't need to sign up or log in to use PaNebula.
- No tracking. The app contains no analytics, advertising or crash-reporting services, and does not send usage data to us or anyone else.
- Nebu works on your computer. Nebu reads your ideas only inside the app on your computer, to notice patterns and make suggestions. Nothing Nebu reads is sent anywhere.
- Videos you add. If you add a YouTube link to an idea, PaNebula shows its preview picture and plays the video from YouTube (using youtube-nocookie.com). At that moment your computer connects to YouTube, and Google's privacy policy applies to that connection. Other links you add open in your web browser only when you click them.
- Backups. If you turn on automatic backups, they are saved to a folder you choose on your computer.
When you buy PaNebula
Purchases are handled by Lemon Squeezy, who act as the reseller (Merchant of Record) for PaNebula. Lemon Squeezy collects the details needed to process your payment, such as your name, email address, billing country and payment details, and sends you your receipt. Their privacy policy applies to that information.
From Lemon Squeezy we receive your name, email address, country and order details, so we can deliver your purchase, help you with it and handle refunds. We never see your full card details.
When you write to us
If you email support@panebula.com, we receive your email address and whatever you choose to send, such as a bug description or a screenshot. We use it only to answer you and to fix the problem you reported. We keep support emails for as long as needed to help you, and for at most two years after the conversation ends, unless you ask us to delete them sooner.
This website
This website has no analytics, no advertising and no tracking cookies. It is hosted by Cloudflare, which processes basic technical information such as your IP address to deliver the pages and protect the site from attacks. The fonts are loaded from Google Fonts, so your browser connects to Google's servers when you open a page.
Why we may use your information
- To deliver your purchase and provide support (performing our contract with you).
- To keep records of sales as required by law, such as tax and accounting rules (legal obligation).
- To answer your messages (our legitimate interest in helping you).
We do not sell your information, and we do not use it for advertising.
Your rights
If you are in the European Union or a country with similar laws, you can ask us to show you, correct, delete or hand over the information we hold about you, or object to how we use it. Write to support@panebula.com and we'll reply within one month. You can also complain to the Office of the Commissioner for Personal Data Protection in Cyprus, or to the data protection authority where you live.
Children
PaNebula is not directed at children under 16, and we do not knowingly collect information from them.
Changes
If we change this policy, we'll update the date at the top of this page. If a change is significant, we'll say so on this website.